Pet Taxi

We offer to pick-up and drop-off your pet(s) for you when you can’t do it yourself, relieving you and your pets from any unnecessary stress.

This service is designed for our current clients only, or new clients that have booked for at least 5 days of stay for their pet(s) with our company.

Services Details:

We pick-up your pet at your home or any other agreed place and bring him to one of our dog boarding/ pet boarding homes. We can also drop them off after the service is completed.

Service duration

According to departure and destination

Where does the service take place?

From/ to agreed addess & Walks in the Forest

Opening days & hours

From Monday to Friday from 8h to 18h. Other days must be planned in advanced, confirmed and approved prior to starting the service.

If you’re a regular client or booked a Dog/ Pet boarding stay for longer than 5 days for your pet or an ongoing Dog Day Care service, we can arrange a pick-up and drop-off service at your home or another address within our area of service and upon availability of our employees. For Dog Walking Pick-up & Drop-offs are free of charge as it is included in the price.

01. Registered PACo.lu client account and booking

02. Signed contract & forms

03. Up to date vaccination report or photocopy of it

04. Food (and treats) if meals must be given

05. Collar, harness and leash

OUR ADVANTAGES & REWARDS
* When you subscribe to our ONGOING Dog Day Care or Dog Walking service for more than 2 days/ week, you’ll get 5% reduction on all other services counting from the 1st day (Dog & Pet Boarding, Pet Sitting and Pet Taxi)
* When you refer someone, you’ll receive 10% reduction on your next invoice and the person you referred will receive 5% reduction on their first invoice
* You’re not bound to a yearly or periodic engagement through our contracts
* You pay ONLY what you use, after the ongoing contract has started, we don’t invoice the days that you have canceled due to unforseen circumstances, holidays or other valuable reasons

* 1 free Pet Taxi every 65 completed services assignments with our company

Final prices are given upon request and start at €26.09 VAT incl.

AREAS FARTHER THAN 15 km AROUND LUXEMBOURG CITY AREA (THAT WE COVER)
(UPON AVAILABILITY)
5€ Surcharge per extra 10km

We do not accept dogs with health concerns or aggressive dogs that could be a potential risk for the pack’s health and safety as well as for our team members. This service is exclusively reserved to our regular clients or new clients registered for a service of more than 5 consecutive days.

REGISTER

With your PACo online client account, you’ll be able to book, modify or cancel services at any time, leave us notes, clear instructions and feedbacks + accept our agreements and policies online. You can fill your pet’s complete profile and routine as well as your contact details, emergency numbers and other useful information and update it at anytime from anywhere, even during your leave.

BOOK

After registering your client account and pet(s) profile(s), you can book our service(s) online and we’ll confirm within a short delay. Prior to high-season periods we recommend you to book preferably at least 2 months in advance for services such as Dog Boarding and Pet Boarding. For ongoing services such Dog Walking and Dog Day Care, the service can start at the earliest and best convenience.

CALL US

We enjoy keeping a proximate contact with our clients and we understand that you also appreciate talking to a human on the other end of the line. Our switchboard is available for you from Monday through Friday from 8h30 to 17h. We’ll answer your questions, guide you through the process of registration, take your valuable feedback and/ or organise an appointment to meet in person.

RELAX

For your own peace of mind, we’ll take over from here by taking great care of your pets while following your instructions. At the end of each day, we’ll send you detailed daily pet journals and publish your pets’ photos for you to view. While away, you can comment on your pets’ adventures on the daily report or add notes and instructions.