PACo Pet Care’s “Green Team” since 2012 consists of highly devoted, experienced and knowledgeable Pet-Caretakers. We built the foundations of our business based on passion for animals, devotion to excellent service, and in-depth knowledge about animal behaviour and welfare. The animals’ safety, comfort and happiness are our priorities. We treat every animal as they would be our own whilst in our care. The entire team is devoted to continuous learning through courses, seminars, webinars, conferences and workshops.

PACo’s Staff members‘ Integrity & Professionalism are very important attributes to us. In exchange, we work hard to have the best possible working conditions and environment for our Team Members. The recruitment process is very selective and ONLY qualified, reliable and passionate professionals are recruited and trusted to take care of your beloved pets via our direct payroll.

Our Ethical Values allow us to keep high regard, integrity and respect toward each other as a loyal team and toward our clients and their pet companions. We don’t compete with other businesses, we maintain a global positive attitude and work together with other like-minded services for our clients’ best interest. This being also our contribution to follow-up and contribute in raising the bar for Pet Services to keep thriving for clients’ benefit.

Our name PACo Pet Care (formerly Pets Assistance Company) was inspired from the name Paco, the name of Barbara and Raphael’s beloved pet who rests in peace since 2011 after nearly 12 years of loyal friendship, Raphael founded the company on PACo’s birthday in his loving memory and as an unforgettable reminder to follow his own Vocation and help others joining the team with this same Goal in mind. This is our way to symbolize and make our tribute to all animal friends and pet-parents who are devoted to them and are experiencing this beautiful bond. The entire PACo-Team enjoys the blessing of having their own beloved family pet-companions next to taking care of their pet-clients.

“Feedback is the breakfast of champions” and as we’re conscious that nobody’s perfect, we keep an open mind and positive attitude for constructive criticism and suggestions from our clients and among us. We organize quarterly internal performance reviews and send continuous Satisfaction Surveys as we consider it a golden opportunity to improve ourselves!

Raphael
(Founder & Owner)

Raphael has grown up around dogs since the age of 4 and kept a deep passion for animals ever since. He started Dog Training in 1999 and got hooked with Dog Behaviour Council since 2003, which he practiced next to his day job. He founded PACo in 2012 (formerly Pets Assistance Company) and leads it as a Director and Behaviourist along with CaniSense Pet Behaviour Council.

He’s a certified behaviourist, a vegan animal-welfare supporter, active member with leading associations worldwide and is student to the works of renowned expert Dr. Ian Dunbar (see photo) whom he considers as his mentor and role model. (click HERE to read about Ian Dunbar)

Together with his wife Barbara, they have 3 lovely pets in their family: Brownie, Kika & Boris.

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Barbara
(Managing Director)

Barbara has been there since the start to help strengthen the foundations of PACo Pet Care (formerly Pets Assistance Company) along with her husband Raphael in 2012 when it was still running as a small family business. Being so passionate, devoted and eager to improve her skills for our animal friends, she has successfully developed our Dog Boarding service from the very start.

Barbara is a sunshine to our pet-clients and for the team. Always there for quality moments and creating an enjoyable stay for your pets. 

Barbara, Raphael and their kids are happily living with their  3 family pet friends: Brownie, Kika & Boris.

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Julia
(Manager: Dog Walking, Pet Sitting, Dog Day Care)

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Meggy
(Pet Care Provider: Pet/ Dog Boarding)

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Tiago
(Pet Care Provider: Dog Walking, Pet Sitting, Dog Day Care)

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Joé
(Pet Care Provider: Dog Walking, Pet Sitting, Dog Day Care)

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David
(Pet Care Provider: Dog Walking, Pet Sitting, Dog Day Care)

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Thomas
(Pet Care Provider: Dog Walking, Pet Sitting, Dog Day Care)

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Jessica
(Pet Care Provider: Extra)

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André
(Pet Care Provider: Extra)

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“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishment toward organizational objectives. It is the fuel that allows common people to attain uncommon results.” – Andrew Carnegie –
Raphael • Founder